{"id":1873,"date":"2023-03-22T08:39:20","date_gmt":"2023-03-22T07:39:20","guid":{"rendered":"https:\/\/sailingtourbarcelona.com\/preguntas-frecuentes\/"},"modified":"2023-05-02T10:21:33","modified_gmt":"2023-05-02T08:21:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/sailingtourbarcelona.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

Frequently Asked Questions section<\/h1><\/div>
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Welcome to our Frequently Asked Questions section! <\/strong><\/h2>\n

Here you will find a list of questions that our customers have frequently asked us regarding our sailboat trips in Barcelona. We want to make sure all our customers are well-informed and have a pleasant experience. If you don’t find the answer you are looking for, don’t hesitate to contact us and we will be happy to assist you. Thank you for choosing us for your sea adventure!<\/p>\n<\/div>

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<\/i><\/i><\/span>1. Where is the sailboat located? <\/span><\/a><\/h3><\/div>
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The sailboat is located at the Port Olimpic in Barcelona. Once you make the reservation, you will receive an email with all the details and the meeting point at the port.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>2. What happens if the weather is bad? <\/span><\/a><\/h3><\/div>
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In case of rain or rough sea, we can postpone the departure to another day with better weather or refund the full amount.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>3. Is the sailboat private or shared with other people? <\/span><\/a><\/h3><\/div>
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The boat trips are private so that you can enjoy the most intimate experience. Click here<\/a><\/span> to see the experiences.<\/p>\n

However, on our website we also offer shared boat trips for smaller groups or for those who like to meet new people and share great experiences. Click here<\/a><\/span> to book.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>4. What is included in the price of the private sailboat trip? <\/span><\/a><\/h3><\/div>
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The price includes: Professional skipper, fuel, a welcome drink, snack and an unforgettable experience.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>5. How long does the private sailboat trip? <\/span><\/a><\/h3><\/div>
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The trips are from 2 to 6 hours and you can choose the duration at the time of booking on our website. If you are interested in a private weekend trip along the Costa Brava or the Balearic Islands, please contact us directly.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>6. What routes can be taken on private sailboat trips from Barcelona? <\/span><\/a><\/h3><\/div>
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The routes depend on the state of the sea and the duration of the trip. Your skipper will advise you at all times on the best option.<\/p>\n

On the 2 and 3 hour trips, we will enjoy the skyline of the city and stop in Badalona or out at sea to have a drink and take a dip in the water. We also have the possibility of visiting Port Vell, where the waters are always very calm.<\/p>\n

From 4 to 6 hours, we can reach the Maresme area, such as Montgat or Masnou.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>7. How many people can go on the sailboat? <\/span><\/a><\/h3><\/div>
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Our sailboat has a capacity for 11 passengers.<\/p>\n

If you are more than 11 people, please contact us directly and we will find a suitable boat for your group.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>8. What is the cancellation and refund policy in case of not being able to attend the reserved trip? <\/span><\/a><\/h3><\/div>
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In case of cancellation by the user, the refund policy is as follows:<\/p>\n

Cancellation between 30 and 59 days before the start of the trip: 50% of the total amount paid will be refunded.<\/p>\n

Cancellation between 14 and 29 days before the start of the trip: 30% of the total amount paid will be refunded.<\/p>\n

Failure to attend on the day of the trip will not entitle you to a refund.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>9. Does the sailboat have a bathroom on board? <\/span><\/a><\/h3><\/div>
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Yes, the sailboat has a WC.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>10. Can we swim in the sea? <\/span><\/a><\/h3><\/div>
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Of course! As long as the conditions are safe.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>11. Does the sailboat have a refrigerator? <\/span><\/a><\/h3><\/div>
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Yes, there is a refrigerator on board.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span> 12. Can I bring my own food and drink? <\/span><\/a><\/h3><\/div>
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Yes, since we have a refrigerator on board, your food and drink will always be fresh.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>13. Can I pay with a credit card? <\/span><\/a><\/h3><\/div>
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Yes, we have a POS machine on board to accept credit card payments.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>14. Is there parking at the port?<\/span><\/a><\/h3><\/div>
Yes, the port has parking. Here you can see the prices for cars.
\nMinute: 0.060010 \u20ac
\n1 Hour: 3.60 \u20ac
\nFrom 13 to 24 hours of stay: 46.80 \u20ac
\nNight: 21.60 \u20ac<\/div><\/div><\/div>

<\/i><\/i><\/span>15. Can children come? <\/span><\/a><\/h3><\/div>
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Yes, in fact, we encourage you to bring them as it is an experience they will not forget.<\/p>\n

If children under 14 years of age are coming, please contact us to let us know the number and ages so that we can provide appropriate life jackets on<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>16. Can additional services such as catering or photographer\/videographer be added?<\/span><\/a><\/h3><\/div>
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If you need professional photography and videography or catering service, please contact us.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

Do you have questions? write to us<\/h2><\/div>

We will solve your doubts about how to rent a boat in Barcelona.<\/p>\n<\/div>

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